How Our Onboarding Process Works
Starting a medical weight loss program can feel overwhelming if you’re not sure what to expect. At our telehealth clinic, we’ve designed a streamlined, patient-centered onboarding process that gets you from initial inquiry to your first dose in a clear, organized way. Let’s walk through exactly what happens from start to finish.
Step 1: Initial Inquiry and Health Assessment
Your journey begins with a comprehensive health questionnaire. This isn’t just asking about your weight—we need a complete picture of your medical history, current medications, family health background, lifestyle factors, and weight loss goals. We’ll ask about previous weight loss attempts, any medical conditions you have, allergies, and whether you’ve taken weight loss medications before.
This information helps our providers determine whether GLP-1 or GLP-3 medications are appropriate for you and which approach might work best. We take this step seriously because these medications aren’t right for everyone, and we want to make sure they’re safe and effective for your specific situation.
Step 2: Provider Consultation
Once we receive your health information, one of our licensed providers will schedule a telehealth consultation with you. This is a real conversation where the provider reviews your health history, discusses your goals, and answers your questions. They’ll explain how GLP-1 and GLP-3 medications work, what results are realistic for you, what side effects to expect, and how to mitigate them.
The provider will also conduct a medical evaluation, reviewing your blood work if available and assessing whether you’re a good candidate. They’ll explain the difference between our program options so you can understand which approach aligns with your needs and preferences.
This isn’t a rushed appointment. We believe in taking time to ensure you understand what you’re committing to and that medication is the right choice for you right now.
Step 3: Eligibility Determination
Based on your consultation, the provider will determine your eligibility for our programs. If you’re a good candidate, they’ll discuss which medication and dosing plan makes sense for your situation. If you’re not currently eligible—perhaps due to certain medical conditions or medications—the provider will explain why and potentially discuss alternatives or timing for future eligibility.
We’re transparent about this process. Not every patient is appropriate for GLP-1 or GLP-3 medications, and we’d rather be honest upfront than prescribe something that isn’t safe or suitable for you.
Step 4: First Prescription and Shipment
If you’re approved, your provider will issue your first prescription. Depending on which program you’ve chosen, this might be GLP-1 (like semaglutide) or GLP-3 (like retatrutide), at the starting dose determined by your provider.
Your medication is dispensed through our partnered pharmacy and shipped directly to your home. We provide detailed instructions on how to store and administer your medication. First doses are always the lowest available dose to minimize side effects and allow your body to adjust gradually.
Step 5: Initial Follow-Up and Titration
After your first dose, you’ll have a follow-up appointment about one week in to discuss how you’re tolerating the medication. Are you experiencing side effects? How’s your appetite? Do you have any questions or concerns?
Based on how you’re doing, your provider may adjust your dose or keep you at the current level for another week or two. Most patients follow a “titration schedule” where the dose gradually increases every week or two until they reach their optimal dose. This approach minimizes side effects while maximizing results.
Step 6: Ongoing Support and Monitoring
Once you’re established on your medication, you’ll have regular check-ins with your provider—typically monthly initially, then adjusted based on your progress and needs. These appointments are opportunities to discuss your weight loss progress, any side effects, adjustments to your dose if needed, and any questions that arise.
You’ll also have access to our support resources. Many of our patients appreciate guidance on nutrition, activity recommendations, and behavioral strategies. We can provide resources on meal planning or point you toward additional support if you need it. Review our documentation for information on these resources, or ask us directly about what support is available.
The Whole Picture
From initial inquiry to first dose typically takes 1-2 weeks, though this varies based on how quickly you complete your health assessment and how soon you can schedule your consultation. We move at a reasonable pace—we’re not rushing, but we’re also not creating unnecessary delays.
Throughout this entire process, you’re working with licensed healthcare providers who understand weight loss, these medications, and how to help you succeed. This isn’t a one-size-fits-all program—it’s personalized medical care delivered through telehealth convenience.
Ready to get started? Learn more about our program options, review our frequently asked questions, or contact us today to begin your onboarding.
Results vary. Eligibility determined by a licensed provider.